1. Find out how long the company has been in business. Many limousine companies open each year but only a few stay on the market. If the company has been working for several years it provides quality service and can successfully compete in the limousine business. Choose only reliable companies that have good reputation.
2. Make sure you get a confirmation of your reservation via e-mail or by phone. It guarantees you the service or a refund if there are problems with the vehicle. The confirmation of your booking should contain your name, information about pick up and drop off locations and time of service.
3. Check company’s cancellation policy. Cancellation fee usually depends on how close to the scheduled pick-up time your trip is cancelled. Find out when you can cancel and how much money you will get in refund.
4. Find out what is included in the price. Many companies do not include toll fees, fuel charges, airport and baggage claim fees in the price. Some companies also charge extra for parking, car phone usage, and other additional costs or services. Find out whether the price you get is a flat rate.
5. If you are not familiar with the airport you are flying into, make sure you get a driver’s contact details so you can get in touch and find him. Usually convenient Limo stand pick up is available at every airport or the driver can meet you at the gates (if requested).
6. Do not get into the car if the driver does not know your name and your place of destination. The driver should meet you with your name on a sign. You can also ask the company for your driver’s contact details (depending on the type of vehicle you ordered).
7. Find out about stops and waiting time policy. If your plan to stop during your journey get to know how much it will cost you. Many companies charge extra for stops. Find out about waiting time policy in case your flight is delayed or transferred to alternate airport.